Enterprise As A Service
IT needs to transform to become a service delivery hub offering on-demand services. Whether these services are hosted internally or externally (cloud-based) should not be apparent to the user. IT needs to provide Enterprise as a Service.
“The successful initiative gives seamless data integration between multiple OSS systems. Federos™ has dramatically reduced the complexity and hence the error counts and data duplication”
CIO, Global Cloud Xchange.
FEDEROS™ UNIFIED SERVICE MANAGER – THE CATALYST FOR CHANGE
Organisations are using Federos™ to enable this new automated service delivery approach to IT. Federos provides the framework within which individual Apps provide role-based, multi-tenanted, bi-directional access to data sources in a secure and controlled manner, tailored to the user’s individual needs. Using an intuitive, role-based, integrated browser interface, business users can ‘point and click’ to access on-demand corporate applications (wherever they reside). Workflow and systems integration means service delivery can be fully automated in the context of business requirements, reducing costs and removing the constant need for users to call upon IT. With Federos IT can seamlessly transform into an automated, centralised service delivery organisation. Existing infrastructure and toolsets can continue to be utilised, whilst reducing the support overhead inherent when running multiple core applications, and the reliance on key individuals to support legacy systems. Federos extends the life and maximises the value from legacy IT investments, whilst allowing the introduction and management of cloud-based services in a controlled and secure manner. With unified service delivery IT remains at the heart of the organisation. Download the Enterprise as a Service datasheet. Read our blog article about Enterprise as a Service: “Will the IT Department Become the Corporate App Store?”
FEDEROS USER STORY
Find out why Global Cloud Xchange relies on Federos to integrate global business processes across disparate Operational Support Systems. Read how: GEO Networks uses Federos™ to automate fibre provisioning Read our blog article: “7 Benefits of Unified Service Management“