Systems Management Tools
Our business continues to be underpinned by a strong focus on IT systems and network management and we have extensive experience of developing bespoke solutions for a broad range of national and international customers. These solutions cover key disciplines defined within the IT Infrastructure Library (ITIL) best practices and cover the following areas:
“TDB Fusion’s Federos-based Holistic DCIM provides the only independent platform for linking physical datacenter management systems to other systems”
Andy Lawrence, VP Research
Monitoring the performance of networks and applications is crucial for any organisation that wants to highlight the importance and potential of the IT systems that power it. By establishing a base-line performance level, IT services can provide tangible, factual information in an otherwise highly subjective area which can be used to support operational and investment decision-making.We offer a range of solutions from EMC Watch4Net and Alcatel-Lucent VitalSuite which provide network and application performance visibility from both a business services and end user perspective.
Network and server configuration management enables organisations to introduce automated control and compliance capabilities as part of an IT management strategy.
Network configuration management
We utilise the EMC Network Configuration Manager (formerly VoyenceControl) solution to provide multi-vendor configuration management for customers of all sizes, managing networks with 50 to 100,000+ devices. Network configuration management enables the introduction of complete configuration file backup and retrieval, change management, automation, and effective compliance and audit reporting.
Network fault and root-cause analysis are fundamental to the management of any network infrastructure. Our fault management solution simplifies and automates the assessment of complex network information, analysing availability and enabling an efficient approach to issue resolution.EMC Smarts provides comprehensive fault and root-cause analysis. This software offers comprehensive discovery and intelligent analytics in addition to real-time root cause and impact analysis across networks, systems, applications, and the business services they support.
When it comes to server management, we utilise the vCenter Configuration Manager (VCM) that is part of the VMWare vCenter Operations Suite. This provides server compliance management for physical and virtual environments including Windows, Unix, Linux and vSphere platforms. VCM is a comprehensive solution offering software and patch management, security analysis and policy-based compliance management across the server infrastructure.
Find out more about systems management – read our blog article: “How Can Network Operations Centre Personnel avoid degraded service?”